Setting Patient Expectations- Dr. Shani Esparaz

Setting patient expectations doesn’t have to be difficult! Asking opened ended questions and meeting the patient where they are at in terms of understanding their eye health can really go along way for patient expectations and satisfaction as well as our own satisfaction with the physician-patient relationship. Dr. Shani Esparaz (@shani_esparazmd) shares her top 3 questions to ask to get a better understanding of her patients goals 💁‍♀️ 1️⃣Asking the patient, what is bothering them the most of their vision? 2️⃣Asking the patient, where would they like to see there vision go in 1-2 years from now? 3️⃣Ask the patient, how do THEY think we can help them get to their goal vision? #patientexpectations #eyecare #doctor #eyedoctor